Workforce Manager

Help build and lead the doula workforce transforming Black maternal health in San Francisco.

SisterWeb is a San Francisco community doula network that centers and uplifts Black families in their reproductive journey, so they welcome their children with respect, dignity, joy, and pride. Our work advances birth equity and justice through culturally congruent, community-based doula care.

Pay

Status

$95,000–$105,000 annual salary

Full time, exempt

Location

Travel

San Francisco, CA — primarily office-based with community engagement; hybrid schedule may be available

Approximately 20%

Benefits

Health coverage, paid time off, professional development, and
retirement plan

Note

Grant-funded position, contingent on continued funding.

The Opportunity

We’re looking for a skilled people manager and systems thinker to provide leadership, supervision, and strategic oversight for SisterWeb’s doula workforce, workforce development initiatives, and Doula Hub. You’ll lead the staff, systems, and infrastructure behind our full continuum of doula training, apprenticeship, employment, and community engagement, making sure programs run well, our team is supported and accountable, and our workforce pathways stay aligned with our mission and commitment to birth justice.

What You’ll Do

Supervise, coach, and support a team that includes KBC Lead Doulas, the Doula HubCoordinator, the Workforce & Outreach Coordinator, and KBC Doulas.
Strengthen workforce pathways from training through apprenticeship, employment, andindependent community doula practice.
Oversee program quality and compliance, including Compyle documentation audits and managed care and HIPAA requirements.
Monitor program outcomes and workforce metrics and support funder reporting and evaluation.
Lead recruitment, hiring, onboarding, retention, and workforce planning across programs.
Foster a culture of accountability, collaboration, transparency, and continuous learning.

What We’re Looking For

Must-haves

Five or more years of supervisory, workforce development, program management, oroperational leadership experience.
Demonstrated experience supervising staff and managing teams.
Bachelor’s degree or equivalent work experience.
Commitment to birth justice, equity, and culturally congruent care.

Strengths that help

Experience in maternal health, reproductive justice, community health, or public health.
Familiarity with community doula models and managed care or healthcare partnerships.
Comfort with databases and case management systems (e.g., Compyle, Asana, GoogleWorkspace).

Why Join SisterWeb

You’ll lead meaningful, mission-driven work at an organization rooted in the community it serves, alongside a team committed to dignity, equity, and Black maternal health. SisterWeb invests in reflective practice, professional development, and the growth of its people.

How to Apply

Submit your resume and a brief cover letter to info@sisterweb.org. Applications are reviewed on a rolling basis.

SisterWeb is an Equal Opportunity Employer. We strongly encourage applications from people who reflect the communities we serve. We consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

If you’re excited about this role but don’t meet every qualification, we still encourage you to

apply

Apply